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How do I process a return to supplier?
How do I process a return to supplier?

Also referred to as return to vendor or RTV

Raffi Minassian avatar
Written by Raffi Minassian
Updated over 3 years ago

To process a return to supplier follow the below instructions.

  • From the Inventory home page click Return to Supplier (you can also access this option from the plus icon)

  • Click in the Supplier field and start typing the supplier (vendor) name.  You will note the system will automatically start searching and displaying results as you type.  Select the supplier.

  • Select Purchase (for owned items) from the Return Type drop down OR Consignment (for memo items) from the Return Type drop down

  • Enter the Return Reference Id (or select one from the list if you are working on an existing return.

  • Fill in any Return Notes if needed.

  • Click into the Sku field and start typing the sku of the item you are returning then select it.

  • Fill in the qty to return.

  • Fill in any other info you may require.

  • Click the  icon to save.

  • Repeat for any other items on the return.

Did you know: Much like receiving you can return items using a file.

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