To process a return/create a credit note from the back office follow the below instructions.
From the BusinessMind home page click on the Sales link.
From the Sales Home page click the Record New Credits/Returns link.
Click into the To field and begin typing the customer name you are processing the return to. This is a type ahead field which will search as you type. Select the customer.
Click the Add a new line button to add a line to the credit invoice.
In Item field begin to type the item you are returning and select it.
Fill in the qty being returned and any other info you may require.
Click the save button to save the credit note.
Did you know: You can also create a credit note from a specific invoices detail view This is specifically handy if you need to reverse (void) an entire sale. http://help.dcit.com/en/articles/5031536-how-to-create-a-credit-note-from-a-specific-invoice