To credit a customer for tax on a sale from the point of sale follow the below instructions.
Once you have your customer and items loaded on the point of sale.
Click the action menu which will display point of sale options.
Select the Add Custom Refund Amount option.
This will add a zero dollar line to the sale. Click on this line to modify it.
Modify the description for your needs and set the amount to match the tax on the sale. Click the check button to save
Complete your transaction by clicking the Charge button and recording your payment.