To process a return from the point of sale and place the refund onto a gift card follow the below instructions.
From the Point of Sale interface utilize the Customer button to select the customer you are processing the return / exchange / refund to.
Utilize the transaction button to load your recent transactions.
Utilize the search field to search for the invoice you wish to return from.
Click the Return / Refund / Exchange button.
Toggle the item on the invoice that is being returned then click the check button
You will now see the return added to the transaction with a credit balance.
Click the Gift Card button
Scan or Type the physical gift card you are going to add the funds to OR enter the recipients email address to create a eGift Card (emailed gift card).
Enter the amount to put onto the Gift Card then click the plus button to add this to the trasnacation.
Click this charge button to enter the payment screen, If the balance is zero simply click the $0 cash option to complete the trasnaction.
Please review this related artickle on how to process an exchange (a return and purchase) from the Point of Sale.
Please review this article on how to process a return / refund from the Point of Sale.