The below instructions will guide you on how to return an item from the point of sale then utilize the back office to process the refund via multiple payment types.
Using the Transactions option from the point of sale lookup and select the item that is being returned to add it to the checkout tray.
When ready click the Refund button
The point of sale can only process a refund to a single payment type. In this example we want to process the refund to multiple payment types so we must complete the transaction by Issuing store credit.
Now that the credit note is created you can exit the point of sale.
From the BusinessMind home page click on the Sales link.
From the sales home page utilize the View Invoices area smart sets and or search to locate your credit note that you need to refund.
Click on your credit note to display the detail view. Here you will find a refund section.
The Reference field is where you record the payment type. Fill this in as well as the amount and then click the Add Refund button.
You will see the refund added to the credit note.
Repeat the refund process to add your additional refund methods.
