You may run into an instance where you do not want to refund a prepayment but rather delete it.
Before deleting a prepayment you must first remove any allocation of that prepayment to its invoices. Instructions on this process can be found HERE
From the BusinessMind home page click on the Sales link
From the Invoice section search for the prepayment you would like to refund.
Click on it to bring up the prepayment detail view.
From the prepayment detail view check under the total to see if the prepayment is allocated to an invoice.
If you see that the prepayment is attached to an invoice you must remove the allocation before you can delete the prepayment.
To do this simply click on this link which will give you two options.
Click the Remove Credit from Invoice Option and click the Yes button to confirm.
This will remove the prepayment allocation.
Now that the prepayment is no longer allocated to an invoice you can now safely delete the prepayment.
From the prepayment detail view click on the gear icon
Select the Remove (redo) Prepayment option.
Click Yes to confirm your action.
