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How to Void an Invoice
How to Void an Invoice

Describes how to void an invoice by creating a credit note from the existing invoice

Chris Minassian avatar
Written by Chris Minassian
Updated over a week ago

To void an invoice by deleting any payments on the original invoice and creating a credit note from the original invoice follow the below instructions

  • From the BusinessMind home page click on the Sales link.

  • From the Sales Home page locate the View Invoices section and search for the invoice you want to create a credit invoice for.

  • Click on the invoice to open the invoice detail view.

  • If the invoice has any payments or credits attached to it you must now remove them.

  • Click on the payment link and choose the remove option and confirm.

  • Before proceeding be sure to make a note of the invoice date.

  • Click on the gear icon and choose the create credit note option.

  • This will create a credit note and populate it with all items from that invoice.

  • Change the Date to match the date of the original invoice.

  • Then Click the save button to save.

  • Now click the gear icon and choose the Allocate Credit option.

  • Allocate the credit to the original invoice and your all set

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